Shipping policy
Shipping Policy
At NexBreath, our goal is to deliver life-saving peace of mind directly to your door as quickly and reliably as possible. The information below outlines how and when your order will be shipped, along with additional support options should you require assistance.
Shipping Costs
We are proud to offer free worldwide shipping on all orders. There are no hidden fees or unexpected charges at checkout.
Delivery Timeframes
Orders are processed and dispatched as quickly as possible. Standard delivery times range from 7 to 10 business days depending on your location.
Delivery estimates may vary based on customs clearance and regional carrier delays.
Premium Priority Shipping
If you require faster delivery, you may select Premium Priority Shipping at checkout. This option includes expedited processing, priority fulfillment, and fully tracked delivery.
Tracking Your Order
Once your order ships, tracking information will be provided via email. Please allow up to 48 hours for tracking activity to appear with the courier.
Lifetime Protection Guarantee
If your NexBreath device is ever used in a genuine choking emergency, we will replace it free of charge under our Lifetime Protection Guarantee. Please contact our support team with your order details and a brief explanation of the incident to initiate a replacement.
Customs and Duties
While international shipping is free, some countries may charge import duties, taxes, or handling fees. These charges are determined by local customs authorities and are the responsibility of the customer.
Lost or Delayed Shipments
If your order is delayed beyond the standard delivery window, or if tracking indicates any irregularities, please contact our customer support team and we will assist you in locating or resolving the issue. NexBreath is not responsible for delays caused by customs agencies or courier disruptions, but we will do our best to help.
Incorrect Shipping Information
Please verify your shipping address carefully before placing your order. NexBreath is not responsible for items shipped to incorrect addresses provided at checkout. If the package returns to our facility, reshipment fees may apply.
Order Changes and Cancellations
Our fulfillment process begins quickly after an order is placed. If you need to modify or cancel your order, contact us as soon as possible. We will make every effort to assist if your order has not yet been shipped.
Contact Us
For shipping-related questions or concerns, please contact us at:
Our team is ready to assist you.
Policy Acceptance
By purchasing from NexBreath, you acknowledge and agree to the terms outlined in this Shipping Policy.
